Employees
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What is an Employee Assistance Program?
An Employee Assistance Program is a contract between an employer and Southern Oregon Employee Assistance Program, Inc. (SOEAP) to provide help for you and your family. The Employee Assistance Program provides a confidential resource outside the workplace that assists you and your immediate family members with problems before job performance is affected.
Why an Employee Assistance Program?
Personal problems are a part of everyone's life. Some of these problems become too big to be solved alone and can interfere with job performance. Asking for help can be the first step toward resolving a problem and a positive way to overcome a negative situation. Job security or promotional opportunities are not jeopardized by seeking counseling. Your employer encourages you to maintain your physical and emotional health.
Who Can Use the EAP?
All employees and their immediate family members are eligible to utilize the Employee Assistance Program.
What Types of Problems are addressed?- Alcohol/drug problems
- Marital conflicts
- Family problems
- Personal/emotional issues
- Stress Management
- Financial problems
- Elder care
- Literacy concerns
- Job/career challenges
- Work concerns and related problems
- Other health problems
Is it Confidential?
Contact with the EAP is confidential. When you call the counselor, only you and the counselor know what is discussed, unless you choose otherwise.
What Does the EAP Cost?
Employee Assistance Program services are free to all employees and their immediate family members.
How Do I Use the EAP?
You may contact the Southern Oregon Employee Assistance Program by calling our toll free number to arrange an appointment with a qualified counselor in your area.
1-800-342-4127 or 541-269-5077
Southern Oregon Employee Assistance Program Counselors
SOEAP offers many choices of counselors. They are skilled in modern approaches to problem solving.
SOEAP counselors will work with you individually, or with you and others together. You may bring anyone you wish.
SOEAP counselors are carefully chosen to provide an active, helpful approach to the problem.
We are accessible 24 hours a day, 7 days a week. We appreciate the opportunity to serve you and your family and invite you to call us when you are experiencing problems or concerns.
Southern Oregon Employee Assistance Program contracts with counselors who meet stringent credentialing requirements. We enjoy the services of over 20 counselors, including 5 group practices, in several West Coast cities.
Our counselors are experienced in helping individuals, families, and children.
Choices
When you call the main office, you will be given a choice of counselors to meet with. We want you to be satisfied with the services we provide.
Management Referal
Sometimes, your supervisor will ask you to make an appointment to see an SOEAP counselor. This would be a management referral as compared to self-referral. Either way, the information you share with a counselor is confidential unless you decide otherwise.
Mandatory Referral
Sometimes, the supervisor will require you to seek counseling with one of the SOEAP counselors. Sometimes, this is part of a disciplinary procedure. At other times, your supervisor will require that you make appointmens with an SOEAP couselor because, for some reason, your supervisor is very worried about you, due to something they have seen at work. In the event you are referred in this way, you will be asked to sign two authorizations for release of information from your counseling sessions. Your supervisor or counselor will assist you in understanding these authorization for the release of information. In addition, you will receive a letter explaing the mandatory referral process. This letter is available on this website.
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